If you want to exercise your privacy rights, or have any other concerns, questions, or complaints regarding privacy, please submit your question or request here.
In order to ensure that your question or request can be solved in a timely manner, please select the most suitable question category and provide us with related information. We strongly advise that you to read the FAQs first as you may be able to find the answer to your question without having to wait for a response.
Please understand that our privacy team will only respond to privacy-related questions. For general customer support inquiries relating to product-related purchase, delivery, payment or return issues, please contact Dasbecan Customer Support
Questions related to exercising data rights
Learn how to exercise your data rights through the privacy settings and tools provided by Dasbecan
- Right to Access (or Data Portability)
Access your personal data provided to Dasbecan or obtain a copy of this data
1: How do I access the basic information in my Dasbecan account?
If you want to access your basic personal information, e.g. profile picture, nickname, style preference and size, please log in to your Dasbecan account and select
My Profile .
2: How do I access or download the data I provided to Dasbecan?
Dasbecan fully protects your privacy and absolutely respects your rights regarding your personal data.
If you want to download your personal data, you can submit a request for a copy of your data.
Rectify the personal data you provided to Dasbecan
1: How do I modify the basic information on my Dasbecan account?
If you want to modify your basic personal information on your Dasbecan account, e.g. profile picture, nickname, style preference and size, please log in to your Dasbecan account and select [My Account] - [
My Profile ] .
2: How do I update my email address?
We regret to inform you that we cannot change your registered email address associated with your Dasbecan account in order to ensure your account safety.
(1) If you have not made any purchases from Dasbecan yet, we recommend creating a new Dasbecan account.
(2) If you have unpaid orders or wallet balances in your Dasbecan account, we recommend you keep this account until all isssues are resolved. Then you can sign up for a new account.
- Right to Erasure (or to be Forgotten)
Delete the personal data you provided to Dasbecan
1: How do I delete the data I provided to Dasbecan?
Dasbecan fully protects your privacy and absolutely respects your rights regarding your personal data.
If you want to delete your payment information on your Dasbecan account, e.g. bank card info, please log in to your Dasbecan account and select [My Account] - [
My Payment Options ].
If you want to delete other data you provided to Dasbecan, you can submit a request .
- Unsubscribe from marketing emails
Dasbecan fully protects your privacy and absolutely respects your rights regarding your personal data.
You can unsibscribe from marketing emails by clicking on the "unsubscribe" button at the bottom of each email.
Also, you can submit a request to reject marketing emails or contact Dasbecan customer support for further assistance.
- Right to opt out of the sale of your information
If you are a California consumer, you have the right to opt out of the sale of your information
If you are a California consumer, you can exercise the right to opt out of the sale of your information, this right relates to the use of cookies and other tracking technologies.
If you want to opt put of the sale of your information, you can select [manage cookies] at the bottom of the website, and turn off 'sell of personal data'.
- Other Questions Related to Data Rights
If you have any problems when exercising your data rights, please select this option
If you encounter any problems in exercising your data rights, please submit your request and fill in the form with your questions; we will address your request as soon as possible.
Questions or Suggestions on Privacy Issues
Ask questions or submit suggestions related to privacy
If you want to ask privacy-related questions about our products or services and/or have any suggestions on our privacy protection practices, please click here and fill in the form with your questions.
Complaints and Reports on Privacy Issues
File a complaint about the problem you encountered
If you want to complain or report issues related to privacy protection, such as the violations of the collection and use of data, other privacy vulnerabilities in our products or services, potential data leakage incident, etc.
Please click here and fill in the form with your questions.
Please note: Should the question categories listed above not address your privacy-related concerns, or if you have encountered difficulties in submitting your request(s), you can also contact us by emailing service@becantech.com .
